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hey@shopsisterkatie.com

Hand Me Downs

a sister-to-sister resale marketplace.

sell and buy all your favorite pre-loved sister katie pieces right here. keep timeless sister katie pieces in circulation and out of the landfill. get cash to use towards new sister katie collections or scoop up an old product you might have missed out on

think of it like shopping your sister’s closet -- except this time, you have her permission!

How it works

01

login

login or create an account with Sister Katie

02

find your item

select the item you wish to sell from your purchase history or create a resale request from scratch.

03

list your item

provide a brief description of the item and submit your listing for approval. Be sure to verify it’s condition and note any imperfections. The buyer will verify the product’s condition upon arrival.

04

get paid

When your item sells, you will receive 100% of your list price in store credit or 80% of your list price in cash. We’ll send you a pre-paid shipping and voila, you’re done.

FAQ

// buyer faq

who are the sellers? can i trust them? the sellers are actual sister katie customers. we’re all part of the same fam. 

how does payment work? the check-out process is exactly the same as if you were buying new. simply “add to cart” and proceed as usual.

how does shipping work? our sellers are required to ship within 3 business days. an automatic tracking number will be emailed to you once the item ships.

what is the HAND ME DOWNS return policy? all pre-loved sales are final. the only exception made is if your item arrives and is not in the condition described by the seller. 

// seller faq

how do I list my pre-loved item? login or create an account with sister katie, select the item you wish to sell from your purchase history or create a resale request from scratch, provide a brief description of the item and submit your listing for approval. be sure to verify it’s condition and note any imperfections. the buyer will verify the product’s condition upon arrival, when your item sells, you will receive 100% of your list price in store credit or 80% of your list price in cash. we’ll send you a pre-paid shipping and voila, you’re done.

what can I sell? how is the price set? you can sell any of your pre-loved sister katie items. we will provide a recommendation based on the item’s age and condition but the final listing price is up to you. we add a fixed amount to your listing price to cover shipping costs.

how is shipping handled? once your item is purchased, you will receive a pre-paid shipping label. pop the item in the mail within 3 business days and you’ll be one step closer to getting paid!

come on… get to the good stuff already. how do I get paid? once the buyer confirms that the item has arrived in the described condition, you will receive your payment via paypal (please allow 5-7 days for the payment to hit). 

why HAND ME DOWNS and not poshmark? we love our sister katie fam and we wanted to create the best possible re-sale experience for you! selling through HAND ME DOWNS offers a few advantages over poshmark. first, we make it super easy for you to sell by using your purchase history to bring in product information from you. second, we pay you more! you can earn 100% of the sale price in sister katie store credit, and you don’t have to pay the poshmark fees.